Proses mendefenisikan dan mendokumentasikan kebutuhan Stakeholder untuk tercapainya tujuan proyek.
Inputs:
1. Scope management plan
2. Requirements management plan
3. Stakeholder management plan
4. Project charter
5. Stakeholder register
Tools and Techniques:
1. Interviews
2. Focus groups
3. Facilitated workshops
4. Group creativity techniques
5. Group decision-making techniques
6. Questionnaires and surveys
7. Observations
8. Prototypes
9. Benchmarking
10. Context diagrams
11. Document analysis
Outputs:
1. Requirements documentation
2. Requirements traceability matrix